Issuer workspace

Welcome, L. TangCTBC

2026-06-17 (週三) · Period 2026-06 · Transfers operated by DRTS

FinanceRead-only overview · role-scoped

Period orders1,182Reserved 312 · Live 6 · Done 842 · Cancelled 22

Benefit quota65%12,950 / 19,800 trips · all programs

On-time rate98.7%Target 95%

Current statementNT$ 1.28M2026-05 · due 06-15

Current statement · 2026-05

Per-trip reconciliation · money flow = issuer pays DRTS

Statements →

Period2026-05

Statusdue

Trips812 trips

TotalNT$ 1,284,600

Issued2026-06-01

Due2026-06-15

Recent exceptions

Manual review · no-supply · SLA breach · drill into the order

3 open

SLA breach · World Elite programsla_breach

World Elite on-time 94.2% below the 95% contract; linked alert on contract CTR-CTB-WE-2026.

CTR-CTB-WE-2026 →

Benefit quota · all programs

Annual complimentary transfer trips

All programs

12,950/ 19,800 trips65% used

6,850 trips remaining · annual benefit pool

World Elite airport

9,840/ 14,400 trips68% used

4,560 trips remaining · annual benefit pool

Signature airport

3,110/ 5,400 trips58% used

2,290 trips remaining · annual benefit pool

SLA attainment · current

vs contract target · DRTS authoritative

On-time rate

98.7%Target 95%

met

Completion rate

99.6%Target 99%

met

Response time

42sTarget 60s

met

Health / warning / breach aggregated per SLA metric.