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CTBC Bank · issuerOverview
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Demo bankCTBC

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CTBC BankCTBCCathay United BankCATHAYTaishin BankTAISHINDBS BankDBSFubon BankFUBON
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Wen ChouProgram admin

Signed in as program-admin@ctbcbank.com

Role
Program admin
Tenant
tenant-ctbc-001
Account managementSwitch accountSign out
Issuer workspace

Welcome, Wen ChouCTBC

2026-06-17 (週三) · Period 2026-06 · Transfers operated by DRTS

Program adminRead-only overview · role-scoped
Period orders1,182Reserved 312 · Live 6 · Done 842 · Cancelled 22
Benefit quota65%12,950 / 19,800 trips · all programs
On-time rate98.7%Target 95%
Current statementNT$ 1.28M2026-05 · due 06-15

Upcoming airport transfers

Next 3 · flight / terminal / window

Bookings →
BookingDirectionFlight / terminalWindowCardholderState
BK-2K7F31OutboundBR198 · 桃園 T206/18 05:30**** 4821Assigned
BK-2K7F2DInboundJL809 · 桃園 T106/17 21:40**** 6310En route
BK-2K7EX9OutboundCI103 · 松山 TSA06/18 09:15**** 2204Reserved

Recent exceptions

Manual review · no-supply · SLA breach · drill into the order

3 open
Manual review · BK-2K7EX9manual_review

Signature card · quota near limit (1 trip left); confirm with support before dispatch.

BK-2K7EX9 →
No supply · 04:00 Taoyuan T1no_supply

BK-2K7EM4 briefly had no fleet at the pre-dawn window; re-dispatched after 6 minutes.

BK-2K7EM4 →
SLA breach · World Elite programsla_breach

World Elite on-time 94.2% below the 95% contract; linked alert on contract CTR-CTB-WE-2026.

CTR-CTB-WE-2026 →

Benefit quota · all programs

Annual complimentary transfer trips

All programs
12,950/ 19,800 trips65% used
6,850 trips remaining · annual benefit pool
World Elite airport
9,840/ 14,400 trips68% used
4,560 trips remaining · annual benefit pool
Signature airport
3,110/ 5,400 trips58% used
2,290 trips remaining · annual benefit pool

SLA attainment · current

vs contract target · DRTS authoritative

On-time rate
98.7%Target 95%
met
Completion rate
99.6%Target 99%
met
Response time
42sTarget 60s
met

Health / warning / breach aggregated per SLA metric.

Settlement · current statement

Issuer pays DRTS

Period2026-05
Statusdue
TotalNT$ 1.28M
Due06-15